Resources
Customer Portal
The Axix customer portal gives administrators access to license status, user management, deployment configuration, and support ticket history.
Portal access
Centralized admin for your deployment
- View license entitlements and camera limits per tier
- Manage web users, roles, and guard mobile app accounts
- Company profile setup — name, logo, and industry
- Security audit log for privileged actions
- Evaluation mode status for pilot deployments
License management
Hardware-bound enterprise licensing
- Hardware fingerprint binding per deployment
- Camera entitlement limits by Standard, Professional, Enterprise
- 60-second validation cache for uninterrupted operation
- Admin APIs to create, extend, and rotate license secrets
User management
Role-based access for your team
- Web dashboard users with granular permissions
- Separate guard accounts scoped to area and alert types
- Password management and secure login
- Auditor role for compliance log access only
Support history
Track every interaction
- Support ticket history and status
- Deployment notes and configuration exports
- Download audit reports and compliance packages
Need more help?
Browse the full resource library, contact our team, or request a live demo of Axix Visual Intelligence.